{
  "api": "assay-systems/v1",
  "key_tier": "none",
  "retrieved": "2026-10-20T00:00:38Z",
  "source": "Assay Systems register, https://assay-systems.com/register/",
  "access_notice": "On 15 November 2026, automated access to assay-systems.com closes. After that date, access is available only under a paid annual subscription contract. Contact: contact@assay-systems.com",
  "data": {
    "id": "ASY-UK-07VT62E045",
    "type": "page",
    "country": "uk",
    "name": "Zendesk, Inc: public contracts won without a rival in United Kingdom",
    "url": "https://assay-systems.com/register/uk/uncontested/s/zendesk-inc/",
    "figures": [
      {
        "label": "uncontested awards",
        "value": 4,
        "unit": "count"
      },
      {
        "label": "of its awards",
        "value": 15,
        "unit": "percent",
        "display": "15%"
      },
      {
        "label": "without a competition",
        "value": 4,
        "unit": "count"
      },
      {
        "label": "single bid",
        "value": 0,
        "unit": "count"
      }
    ],
    "text": [
      "Zendesk, Inc won 4 of its 26 public contract awards in United Kingdom without a rival from 2023-08-11 to 2026-08-07: 4 without a competition and 0 after a competition that drew a single bid. 3 buyers awarded it without a rival, the largest UNIVERSITY OF DERBY with 2."
    ],
    "tables": [
      [
        {},
        {
          "Date": "2026-08-07",
          "Buyer": "NHS Resolution 1",
          "Buyer link": "https://assay-systems.com/register/uk/uncontested/b/nhs-resolution/",
          "How": "No competition Direct award",
          "Stated reason": "—"
        },
        {
          "Date": "2026-08-07",
          "Buyer": "NHS Litigation Authority 1",
          "Buyer link": "https://assay-systems.com/register/uk/uncontested/b/nhs-litigation-authority/",
          "How": "No competition Direct award",
          "Stated reason": "—"
        },
        {
          "Date": "2025-04-28",
          "Buyer": "UNIVERSITY OF DERBY ocds-b5fd17-4a95ee87-2150-496c-a0cc-e1e081e0183c-1",
          "Buyer link": "https://assay-systems.com/register/uk/uncontested/b/university-of-derby/",
          "How": "No competition Single tender action (below threshold)",
          "Stated reason": "—"
        },
        {
          "Date": "2023-08-11",
          "Buyer": "UNIVERSITY OF DERBY ocds-b5fd17-54070e25-7ff7-4576-876c-1658a65e6bfc-1",
          "Buyer link": "https://assay-systems.com/register/uk/uncontested/b/university-of-derby/",
          "How": "No competition Other - Direct Award to Zendesk",
          "Stated reason": "—"
        }
      ]
    ],
    "records": [
      {
        "name": "all of United Kingdom",
        "url": "https://assay-systems.com/register/uk/uncontested/"
      },
      {
        "name": "record in the register",
        "url": "https://assay-systems.com/register/uk/zendesk-inc/"
      },
      {
        "name": "UNIVERSITY OF DERBY",
        "url": "https://assay-systems.com/register/uk/uncontested/b/university-of-derby/"
      },
      {
        "name": "NHS Resolution",
        "url": "https://assay-systems.com/register/uk/uncontested/b/nhs-resolution/"
      },
      {
        "name": "NHS Litigation Authority",
        "url": "https://assay-systems.com/register/uk/uncontested/b/nhs-litigation-authority/"
      },
      {
        "name": "All countries",
        "url": "https://assay-systems.com/register/uncontested/"
      }
    ],
    "assay_record": "ASY-UK-07VT62E045",
    "cite_as": "Assay Systems, \"Zendesk, Inc: public contracts won without a rival in United Kingdom\", https://assay-systems.com/register/uk/uncontested/s/zendesk-inc/"
  }
}